The Sewing House/Delta Fibre Arts

Last Updated: February 2026

Thank you for shopping with The Sewing House and Delta Fibre Arts. We are committed to processing and shipping your order as quickly and accurately as possible.

Processing Times

• In-stock orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will begin processing the next business day.
• During sales events, promotions, or peak seasons, processing times may be slightly extended.

If your order includes a pre-order item, your entire order will ship once all items are in stock unless otherwise requested.

Shipping Methods & Rates

We charge a flat $9.00 shipping fee on all orders within the continental United States.

If you see an additional shipping charge at checkout, it is because you are purchasing an item from one of our Shopify Collective partners. Bessie Pearl Binding Co., Legit Kits, CutterPillar.

Orders are shipped via USPS or UPS depending on package size, weight, and destination. Carrier selection is determined by our team to ensure safe and efficient delivery.

Large items such as sewing machines and oversized equipment may ship separately and may require signature upon delivery.

We reserve the right to contact customers regarding additional shipping charges for oversized or freight shipments.

Sewing Machines & Large Equipment

• Machines ship insured and may require signature confirmation.
• Please inspect packages immediately upon arrival.
• Any shipping damage must be reported within 48 hours of delivery.

Fabric & Yarn Orders

• Fabric is cut in continuous yardage whenever possible.
• All cut fabric and special-order items are final sale.
• Dye lots may vary slightly on yarn orders.

Pre-Orders

Pre-order items will ship as soon as they arrive at our store.
Estimated arrival dates are provided by manufacturers and are subject to change.

We will communicate any significant delays.

Lost or Delayed Packages

Once a package leaves our store and is scanned by the carrier, it is in the hands of the shipping provider.

If your package is delayed or marked delivered but cannot be located:

1. Please contact the carrier directly first.
2. If further assistance is needed, email us at lkelly.thesewinghouse@gmail.com

We are happy to assist with initiating a claim when appropriate.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to incorrect or incomplete addresses will require additional postage to reship.

Local Pickup 

Local pickup is available at:

• The Sewing House – Collierville, TN and Memphis, TN locations 

• Delta Fibre Arts – Collierville, TN and Memphis, TN locations 

You will receive an email notification when your order is ready for pickup.

Questions?

If you have questions regarding your shipment, please contact us at:

lkelly.thesewinghouse@gmail.com
901-316-8783

We appreciate your business and look forward to helping you create something beautiful.